A study evaluating the consumer experience of online shoppers has highlighted the challenges that continue to face online retailers including...
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Research and insights company BMi Research will be one of the first to launch an online customer experience solution that...
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The bottled water, energy drinks and sparkling soft drinks categories are three distinctively different categories which have all suffered very...
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South Africa's packaging industry could decline by more than 9% in 2020 as a result of severely impaired disposable income...
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What the Covid-19 pandemic and subsequent lockdown has highlighted is the need for businesses to transform digitally. Ironically, BMi Research...
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Success and business survival today means we need to keep up with the changing times. Bill Gates rightly stated that...
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BMi Research conducted a survey at the end of April, amongst 1035 cellular sales agents and store managers*. This was...
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This past month's lockdown has had an interesting impact on how South Africans consume media. Coupled with the millions of...
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With the lockdown extension, there is a natural need for South Africans to feel secure about ongoing essential goods and...
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Although disruptive, most South Africans agree with the current (and extended) lockdown. Post the President’s announcement last week (9 April...
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BMi Research continues to operate and is doing everything in its power to ensure that clients continue to receive reports...
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BMi Research, a valued insights partner to blue chip companies, has appointed Jenni-Ruth Coggin as a key account manager. She...
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Broadsheets inserted into newspapers are proving a boon for newspaper publishers as traditional advertising declines The imminent death of traditional print...
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Innovation, and an increasingly creative response to pressing social, health and environmental issues are driving major consumer trends in South...
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A growing number of media reports regarding the negative health implications of energy drinks have done little to dampen South...
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Close to half of South Africans (45%) are looking forward to a better financial position, including a reduction in their...
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There is, surprisingly, a certain optimism among South Africans, with some citizens feeling reasonably satisfied with their lives. This perspective seems...
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The sharp increase in the average selling price of sugary drinks in South Africa is starting to be felt. This...
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Leading full-service research house BMi Research has refined its consumer research offering to provide clients with highly customised insights in...
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While South African retailers, e-tailers and brand owners are tallying up their takings at the tills from Valentine’s Day, there’s...
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Necessity is the mother of all invention, Plato said. Never has this sentiment been more relevant than right now, when...
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In all our years of watching and researching consumer trends, this is the first time that the evidence we are...
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by Sandra Steenkamp When economies are under pressure, brand owners must work hard to preserve their coveted customer loyalty and sales....
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