Online retailers continue to face challenges that undermine the customer experience
A study evaluating the consumer experience of online shoppers has highlighted the challenges that continue to face online retailers including...
Read MoreA study evaluating the consumer experience of online shoppers has highlighted the challenges that continue to face online retailers including...
Read MoreResearch and insights company BMi Research will be one of the first to launch an online customer experience solution that...
Read MoreThis past month's lockdown has had an interesting impact on how South Africans consume media. Coupled with the millions of...
Read MoreBMi Research, a valued insights partner to blue chip companies, has appointed Jenni-Ruth Coggin as a key account manager. She...
Read MoreWhile South African retailers, e-tailers and brand owners are tallying up their takings at the tills from Valentine’s Day, there’s...
Read MoreWith Stats SA reporting a 0.7% GDP decrease in the first quarter of 2017, the announcement we were all dreading...
Read MoreSouth African consumers look beyond price when actively seeking value for money while grocery shopping, with their perceptions of physical...
Read MoreThink you know South African shoppers? Think again. Recent shopper insights* research reveals local consumers have changed. A lot. And...
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